Cours de sale
 

This Sales engineering course “” has the role to provide to the trainees the elementary bases of the sale, to analyze the phases and to give essential tools of them to succeed in the trade of the sale.

It is a question of breaking up the various elements which constitute the sale contract by proposing the fact that a sale prepares upstream, that the discussion with the prospective customer or the customer obliges the salesman has to have conceived a concrete sales leaflet, that the order taking is not obligatorily the result of the sale and that downstream it is necessary to lock the act of purchase well by making safe it and while bringing the follow-up which will fidélisera the new customer.

Thus, if the recapitulation of the successive phases of a sale can appear unpleasing, nevertheless it is essential before approaching the techniques themselves and the methods of sale most usually used. What to make, when? To choose the technique best adapted to the problem arising knowing than there are only impressions.

To conclude a sale, it is necessary to furbish its tools and to use them advisedly. A list of prospective customers or customers targeted well and updated is the goodwill of the salesman. A well prepared sales leaflet avoids a certain number of objections. A good self-knowledge defines its own limits. A knowledge of the product or service is obligatory. A knowledge of competition avoids being misled. A knowledge of sales engineering ensures the success of the sale contract.

Sales engineering take part of the methods of sale and are the motive fluid. Although generally being able to answer several objections, they correspond each one to a certain type of objection and are used in quite specific cases.

The major part of the objections are often pretexts and the answer must be simple and fast. The nonfounded objections and for which the salesman with the solution require an adapted technique. As for the categorical refusals or the really founded objections, apart from more worked out techniques, there is safety.

Do not forget that only, these techniques and these methods of sale are not sufficient to make you most powerful of the salesmen. It is to better be concerned with know “how it goes, when it goes” rather than to learn them in a theoretical way. An objective envisaged and carried out is the guarantee of a success in any field.

The best percentage of success asks for a perfect control of all the elements which constitute the sale contract. Still is necessary it to know well to analyze its sales and to benefit from it. The error is the best experiment.


Presentation

It is a question of presenting before all the new speaker and the trainees present at this formation.


Elements of a sale

All the elements should be studied that constitutes the sale contract in order to determine the positive or negative points of them.


Prospection

Maybe, for a search of training course or employment; maybe, for a development or a creation of customers, it is essential to follow various stages.


To target a prospective customer

To create customers

Very commercial must know to create its own customers. This knowledge is essential for him in particular if he wants to start a new activity and also when he wants to develop a turnover.


The diagram of a sale

Advantages and Prices

Except exceptional case, you are a salesman and not an engineer designer of products. The feature, sometimes difficult and not very comprehensible, will be converted into advantage.


To build a sales leaflet

To answer the many objections which the purchase of a product or a service causes, it is necessary to prepare not only sentences of attack; but still a whole of arguments to face any interlocutor.


Organization of time and the sector

To know to conclude

The sales leaflet presented and the observations of the prospective customer destroyed, it is necessary to obtain moral engagement and to conclude the sale contract while making him sign the command.


To follow its customer

The command taken, that does not mean that the contact is broken. It is advised to follow the stages by which your command will end at your customer.


Various sales engineering

Sales engineering are modules which come to imbricate the ones with the others to form a method of sale and to answer a certain number of objections.


Simulations

The roleplay is an excellent means of studying the behavior of each one in a setting in situation.




The experiment consolidates our own knowledge.

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